Are you passionate about delivering exceptional guest experiences? We are looking for an Assistant Manager for our Sidings Cafe and new Tracks outdoor pizzeria. If yes, please read on for your next adventure.
Due to the continuing popularity of the Sidings First Class café carriage and our new pizzeria at Tracks, we are looking to recruit an customer focused assistant manager. In the Sidings we offer an a la carte brunch style menu opening between 9am - 4pm, 7 days per week and a new pizzeria opening Friday, Saturday & Sundays. There is flexibility with rotas for 2 days offer per week, this role will require weekend working and evenings. The right candidate will be supporting the Manager on shift and cover in the Manager's absence.
We offer great onsite facilities including subsidised restaurant and free on site gym, group pension scheme, income protection, life assurance, private healthcare, free parking with access to charge electric cars.
In this role, you will be:
- Assist in the overseeing in daily operations of the Sidings & Tracks, ensuring smooth and efficient workflows with a hands on approach in a welcoming environment.
- Ensure compliance with health & safety, food safety, and licensing regulations.
- Ensuring guests are served quickly and efficiently in a professional manner.
- Assist in maintaining stock levels, liaising with suppliers to ensure timely replenishment of products.
- Handling enquiries, complaints and feedback professionally.
- Lead by example, whilst championing a guest first culture across the team.
- Assist with organising events, teastings or seasonal displays.
- Support the manager in managing budgets.
- Oversee cash handling, and ensure adherence to financial procedures.
- Assist the manager in training and development of staff.
We offer on top of your salary a share of tips as well as other benefits.