Advertising Salary
£23,634.00
Customer Services
Hours Per Week
37.5

About The Role

We have an exciting opportunity for a Client Onboarding Specialist to join our team on a fixed term basis. As a Client Onboarding Specialist you will guide new and existing clients through the onboarding process for allpay’s services. You will play a crucial role in ensuring a smooth and successful client journey while gaining valuable experience across different projects. 

Within this role you will:

  •  Own the end-to-end onboarding process for new and existing clients, ensuring a seamless transition.
  •  Manage onboarding projects within agreed timelines.
  • Build & maintain strong client relationships, acting as a trusted point of contact.
  • Develop your technical knowledge of allpay’s products and services.
  • Keep Records Up to Date by maintaining accurate client data in our CRM system.

About You

What are we looking for you to have?

  • A customer-focused mindset with a passion for delivering a great experience.
  • High integrity and attention to detail, as you’ll handle sensitive data in line with our accreditations.
  • A problem-solver who’s curious about improving processes and enhancing the client journey.
  • Someone who is agile and works collaboratively to overcome challenges.
  • Excellent communication and relationship-building skills.
This is a fantastic opportunity to grow your career while making a real impact on our clients' success.

If this is of interest to you then click apply now! to start your journey with allpay!

About Us

allpay Limited are one of the fastest growing Fintech companies in the UK and are experts in the payment and financial services arena. We have also successfully diversified into a number of other sectors.

People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering

We work with some great recruitment agencies. We don’t choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV’s. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV’s, EVER! Even from our trusted partners. We consider it “spoiling,” which does not endear you to us. By sending us unsolicited CV’s we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates.
 
We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.

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