allpay is a thriving, owner led business, that strives to provide outstanding service and client satisfaction within the payments industry using cutting-edge technology and user-centric solutions. We are committed to providing seamless and secure financial experience for our clients, leveraging our expertise to drive growth and transformation in the industry.
We are seeking a dynamic and strategic Head of Product to lead, shape and drive the product vision and strategy for our payment solutions portfolio. As the Head of Product, you will play a critical role in defining and executing our product roadmap, driving innovation, and ensuring that our solutions meet the needs of our customers while aligning with our business goals.
Key Responsibilities:
- Product Strategy: Develop and implement a comprehensive product strategy that aligns with the company's mission, vision, and market opportunities. Identify market trends, customer needs, and competitive landscape to inform product decisions.
- Roadmap Development: Develop and manage the product roadmap, prioritising features and initiatives based on business value, customer feedback, and market research as agreed with the Financial Services Director.
- Team Leadership: Lead and mentor a high-performing product team, fostering a collaborative environment. Provide guidance and support to ensure successful execution of product initiatives.
- Cross-Functional Collaboration: Collaborate with sales, marketing, Project Management and Development teams to ensure alignment and successful delivery of product features. Act as the primary point of contact for product-related inquiries and updates.
- Customer Focus: Advocate for the customer by gathering and analysing feedback, conducting user research, and ensuring that product solutions address customer pain points and deliver exceptional value.
- Performance Monitoring: Define and track key performance indicators (KPIs) to measure the success of product initiatives. Use data-driven insights to make informed decisions and drive continuous improvement.
- Innovation: Stay abreast of industry trends, emerging technologies, and regulatory changes. Explore new opportunities for product innovation and growth.