Advertising Salary
£11.07 to £12.80 per hour
Catering
Hours Per Week
37.5

About The Role

Carriages is a unique award-winning destination restaurant nestled on the outskirts of Hereford providing a fine dining experience to all our guests. We now have an incredible opportunity for a Front of House Host to join the team.  You will play a crucial role in providing a exceptional fine dining experience to our guests.  You will be responsible for creating a warn and welcoming atmosphere, ensuring impeccable service, and attending to the needs of your patrons.  Your attention to details, excellent communication skills and dedication to delivering a memorable dining experience will contribute to the overall success of Carriages.

As a Front of House Host, you will be undertaking:

  • Greeting guests upon arrival with a genuine and friendly demeanour, escorting guests to their table and presenting menus, providing information about the restaurants offering and wine selections.
  • Taking of accurate orders, ensuring clarity and precision, while demonstrating a thorough understanding of the menu items, ingredients and preparation methods.  Monitoring tables to anticipate and fulfilling guests needs, offering wine and beverage suggestions to complement guests' meal choices.
  • Competently open, pour and present wine selections.  Maintain up to date knowledge of the restaurants wine offerings.
  • Keep dining areas clean, organised and aesthetically pleasing at all times.  Clear and reset tables and to coordinate with the kitchen and other service staff to ensure smooth flow of orders.
  • Present bills to guests and process payments accurately, adhering to procedures.
  • Adhere to food safety, sanitation and health regulations at all times whilst maintaining professional groomed standards.

About You

The ideal candidate will have/be:
 
  • Prior experience in a fine dining restaurant or upscale hospitality environment is preferred.
  • Proven effective communication skills and the ability to remain composed under pressure - essential.
  • Proven knowledge of food and beverage offerings, particularly wines preferred, although wine training can be provided.
  • Proven exceptional attention to detail and a commitment to providing impeccable service - essential.
  • Proven professional demeanour and appearance - essential
  • Proven ability to work collaboratively in a team-oriented environment - essential.
  • Flexibility to work evening and weekends.

About Us

People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.
 
We work with some great recruitment agencies. We do not choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV’s. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV’s, EVER! Even from our trusted partners. We consider it “spoiling,” which does not endear you to us. By sending us unsolicited CV’s we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates.
 


We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.

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