Advertising Salary
£23,453.64 Full time equivalent
Catering
Hours Per Week
15

About The Role

Carriages is a unique award-winning destination restaurant nestled on the outskirts of Hereford providing a fine dining experience to all our guests. We now have an incredible opportunity for a Front of House to join the team.  You will play a crucial role in providing a exceptional fine dining experience to our guests.  You will be responsible for creating a warm and welcoming atmosphere, ensuring impeccable service, and attending to the needs of your patrons.  Your attention to details, excellent communication skills and dedication to delivering a memorable dining experience will contribute to the overall success of Carriages.

This opportunity is part time, covering 20 hours per week, mainly evenings and weekends, however flexibility is required.  We offer great onsite facilities including subsidised restaurant, free on site gym, group pension scheme, income protection, life assurance, private healthcare, free parking with access to charge electric cars, plus a share of tips.
 
Within this role you will:
  • Greet guests upon arrival, escorting guests to their tables and present menus and information about the restaurants offering, specials and wine selections.
  • Accurately record orders whilst assisting guests with any questions by demonstrating a thorough understanding of the menu.  Coordinate with the kitchen and other service staff to ensure smooth flow of orders.
  • Serve food and beverages promptly and professionally, adhering to presentation standards.  
  • Monitor tables to fulfil guests needs, including refilling glasses, providing extra utensils, etc.  Keep dining areas clean, organised, clear and reset tables.
  • Payment processing, present bills to guests in a polite and professional manner, addressing any concerns or special requests.  Respond to guest feedback with a positive attitude and willingness to resolve issues.
  • Adhere to food safety, sanitation and health regulations at all times as well as maintaining professional grooming standards.

 

About You

For this role you will need:
  • Prior experience in a fine dining restaurant or upscale hospitality environment is preferred.
  • Have proven effective communication skills and interpersonal skills with the ability to remain composed under pressure.
  • Proven knowledge of food and beverage offerings, particularly wines preferred, although wine training can be provided.
  • Exceptional attention to details and a commitment to providing impeccable service.
  • Have the ability to work collaboratively in a team orientated environment.
  • Flexibility to work evenings and weekends.

About Us

People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.
 
We work with some great recruitment agencies. We do not choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV’s. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV’s, EVER! Even from our trusted partners. We consider it “spoiling,” which does not endear you to us. By sending us unsolicited CV’s we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates.
 


We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.

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