Advertising Salary
£19,000 - £24,000
IT
Hours Per Week
37.5

About The Role

We have a fantastic opportunity for a 1st line service desk technician join our Service desk team.

Working with a highly experienced team this is a great opportunity for someone wanting to increase their knowledge in a busy service desk environment.

Within this role you will be:

  • Troubleshoot issues in a timely, efficient and accurate manner, keeping the customer notified of current progress.
  • Assist in technical IT projects.
  • To provide an effective and proficient desktop support service to both the company and external users; ensuring all required SLA levels are met.
  • Assist in the support of Desktop users hardware and software issues, to include PC, Printer issues, Microsoft Windows, Microsoft Office, peripheral devices and mobile phones.

About You

To be successful in this role you will need to:

  • Excellent customer service and communication skills, written and verbal.
  • Excellent  Excel , Microsoft , Outlook, Word, Access and other Office product skills.
  • Knowledge of Service Desk environment and ITIL framework.
  • Disciplined, self-organised and motivated to learn and improve

About Us

allpay Limited are one of the fastest growing Fintech companies in the UK and are experts in the payment and financial services arena. We have also successfully diversified into a number of other sectors.

People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering

We work with some great recruitment agencies. We don’t choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV’s. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV’s, EVER! Even from our trusted partners. We consider it “spoiling,” which does not endear you to us. By sending us unsolicited CV’s we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates.

We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.

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