Advertising Salary
£28,000 - £35,000 per annum
IT
Hours Per Week
37.5

About The Role

We have a fantastic opportunity for a Third Line Engineer to join our Team!

Within this role you will be:

  • Mentoring and assisting 1st and 2nd Line engineers, customers, suppliers and 3rd party vendors where necessary to resolve Incidents
  • Manage hardware configuration and software installations projects / releases
  • Support in the development and writing of technical tender proposals
  • Advise senior stakeholders both internally and externally, utilising monitoring system, to proactively prevent incidents and to resolve those that cannot be prevented

About You

To be successful in this role you will need to:

  • Have demonstrable experience of mentoring and developing junior members of a Service Desk team
  • Have experience working with a significant number of systems and applications, both internally and externally facing, and acting as a point of escalation and resolution for failings in these systems
  • Have excellent customer service and communication skills, written and verbal
  • Have extensive knowledge of Service Desk environment

About Us

allpay Limited are one of the fastest growing Fintech companies in the UK and are experts in the payment and financial services arena. We have also successfully diversified into a number of other sectors.

People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering

We work with some great recruitment agencies. We don’t choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV’s. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV’s, EVER! Even from our trusted partners. We consider it “spoiling,” which does not endear you to us. By sending us unsolicited CV’s we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates.

We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.

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