Advertising Salary
£18,525 - £25,000 p.a.
Customer Services
Hours Per Week
37.5

About The Role

We have an exciting new role available for an Implementation Specialist which is pivotal to guiding new and existing clients through the various services allpay offer to ensure a successful onboarding.  

If you’re passionate about delivering amazing customer service and ensuring a smooth client onboarding journey then this could be the ideal role for you! 

You’ll be able to make a real difference to the clients we work with and be involved in varying departmental projects too.

If this sounds the perfect role for you then here’s a bit more information:

  • Owning the onboarding for new and existing clients through to completion
  • Working to deliver projects within agreed timescales paying careful attention to detail on the commercial contracts that have been signed
  • Maintain excellent client relationships
  • Develop your technical understanding of allpay’s products and services
  • Maintain the client relationship management system for new and existing clients

About You

What are we looking for you to have?

  • Above all to be passionate and enthusiastic about the work you do with a customer service background
  • Full of integrity as you’ll be handling sensitive data in line with our accreditations
  • Curious enough to see if we can do things in a different way, improve the customer experience for example
  • Agile enough to adapt to changing situations and collaborative in managing issues as they arise
  • Excellent relationship and communication skills  

If this is of interest to you then click apply now!

About Us

allpay Limited are one of the fastest growing Fintech companies in the UK and are experts in the payment and financial services arena. We have also successfully diversified into a number of other sectors.

People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering

We work with some great recruitment agencies. We don’t choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV’s. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV’s, EVER! Even from our trusted partners. We consider it “spoiling,” which does not endear you to us. By sending us unsolicited CV’s we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates.
 
We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.

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