Advertising Salary
£18,525.00 - £20,000
IT
Hours Per Week
37.5

About The Role

A great Service Desk Analyst at allpay is organised in their approach, showing good attention to detail so their work is accurate and reliable.

As a methodical and approachable person, you will be able to provide your collegues with expert support.

Do not worry if you do not have a strong IT or technical background, we are committed to helping you develop and have defined progression paths focussed on helping you to become the best Analyst you can be. Better still, the skills and knowledge you will acquire in our team will help set a strong foundation to enable to you progress your career within allpay.

There are some specific skills and attitudes we are looking for from suitable candidates;

  • Has a passion for and responsibility to the customer
  • Has an interest in working within an IT based environment, preferably some experience working in an IT role
  • Has strong communication and interpersonal skills
  • Has an analytical mind-set, and ability to troubleshoot and problem solve accordingly
  • Has flexible approach to work and displays personal and professional integrity
 

About You

To be successful in this role you will need to:

  • Excellent customer service and communication skills, written and verbal.
  • Excellent  Excel , Microsoft , Outlook, Word, Access and other Office product skills.
  • Knowledge of Service Desk environment and ITIL framework.
  • Disciplined, self-organised and motivated to learn and improve

About Us

allpay Limited are one of the fastest growing Fintech companies in the UK and are experts in the payment and financial services arena. We have also successfully diversified into a number of other sectors.

People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering

We work with some great recruitment agencies. We don’t choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV’s. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV’s, EVER! Even from our trusted partners. We consider it “spoiling,” which does not endear you to us. By sending us unsolicited CV’s we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates.

We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.

Other jobs like this

    Advertising Salary
    £18,525.00 - £20,000
    IT
    Hours Per Week
    37.5
    Similar

    Test Lead

    Advertising Salary
    £35,000 - £45,000
    IT
    Hours Per Week
    37.5
    Advertising Salary
    £45,000 - £60,000 per annum
    IT
    Hours Per Week
    37.5