Advertising Salary
£35,000 - £45,000
Hours Per Week

About The Role

Due to a recent promotion within the team, we have an exciting opportunity for an experienced Business Analyst to join our PMO team based at our Hereford office on a permanent basis. Whilst we want to offer personal flexibility with remote working, we also value face-face time and human interactions in person. Our hybrid working pattern includes 3 days on-site and 2 days working from home, therefore you must be within a reasonable commute of the office.

About allpay

We are the market leader of payment services within the UK public and social housing sector, providing our range of payment channels to more than 50% of UK local authorities and 90% of the UK's top 200 housing associations.

Our values

At allpay we live by our values: agility, curiosity, collaboration, and integrity.

As a team of Business Analysts, these values are very close to our hearts. We pride ourselves on being flexible and adaptable, with curious minds and desire to explore, investigate and find new paths. We work as a one team with the aim of achieving the business goals. We are open and honest, manage our stakeholders’ expectations with the objective to never compromise.

Position summary

The Business Analyst will work within a small team of Project delivery professionals, supporting each other and ensuring agreed deliverables are met to time, cost and quality. In addition, the Business Analyst will work with other business analysts to develop common standards for process mapping and requirements documentation across the organization, improving allpay’s ability to deliver change by sharing experiences and lessons learned. The Business Analyst will have the primary responsibility to elicit, analyse, validate, specify, verify, and manage the business requirements needs of a given initiative or project. He/she will participate in the user acceptance testing, implementation, and provide support during the project lifecycle.

Key responsibilities

  • Elicit Requirements using interviews, document analysis, requirement workshops, storyboards, surveys, business process descriptions, use cases, scenarios, business analysis, competitive process analysis, vendor analysis, tasks, and workflow analysis, and/or viewpoints.
  • To document the following requirements: Business Requirements, Functional Requirements, Business Rules, User Requirements, Non-Functional Requirements & Support/Maintenance Requirements.
  • Write Use Cases and document User Acceptance Criteria for each requirement
  • Decompose high-level business and user requirements into functional requirements, specified in an appropriate level of detail suitable for those who base their work on those requirements.
  • Lead/Facilitate requirements elicitation sessions, document, and track feedback, ensure final requirements are understood by all team members involved, make necessary adjustments as needed to ensure clarity and obtain sign-off.
  • Define quality attributes, external interfaces, constraints, and other non-functional requirements.
  • Create documents as needed, including Requirement Traceability Matrix (RTM), Business Requirements Documents, Process Maps, Flowcharts, Journey Maps, Roadmaps, Value Stream Maps, Timelines, & Diagrams.
  • Deliver work products throughout the Software Development Life Cycle.

About You

About you

  • Have experience in working in an Agile environment (desirable)
  • Be familiar with working with different methodologies: waterfall, agile, hybrid
  • Have proven experience in financial/banking industry and technology (desirable)
  • Be able to demonstrate client engagement and stakeholder management skills
  • Have strong understanding of digital technology and familiarity with latest technology trends and technology transformation
  • Possess the ability to find ways of solving or pre-empting problems and design thinking
  • Be able to form strong relationships with both our clients and our development teams working on unique challenges at scale
  • Deliver continuous stakeholder collaboration to gather and refine business requirements
  • Have experience with user story writing and backlog refinement
  • Have practical ability to use DevOps (desirable)

The following skills/qualifications/experinece would be advantageous:

  • Business Analysis relevant education/certification
  • Experience with Open Banking
  • Experience in Software Development and Delivery

About Us

Our offer and benefits

We at allpay pride ourselves on the work environment that we provide to our employees. On-site facilities include:

  • 2 restaurants with affordable menu and snacks
  • Free gym
  • Outdoors working space overlooking a duck pond (with a good WIFI coverage)
  • Private health insurance
  • Perkpal 
  • Free parking

    Our employees also have access to the following benefits:

  • Office events/initiatives (sports day, etc.)
  • Flexible working hours (where appropriate)
  • 25 days annual holidays and bank holidays

Hiring Team

Main Contact Kristyna Samcova - Business Analysis

Additional Hiring Managers: Mark Hill (Projects), Kristyna Samcova (Business Analysis)

Status: Live Requirement

We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.

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