About The Role

We have a fantastic opportunity for an Apprentice to join our Contracts Team. The role is based in our Hereford Head Office.

The Contracts Team is responsible for obtaining contracts from all clients of the company. This involve sourcing, collating, drafting, and sending the contractual documentation to clients making sure that signed contract is received.

You will join a friendly, professional, and dedicated team, who pride themselves on delivering the highest standards of customer service.

In this role you will learn about the creation of contract documents between allpay and Clients and support your team to answer Client queries with regards to the contract process.

You will work with your team to ensure Clients’ and internal queries are answered efficiently and professionally via telephone or email.

You will also be working closely with other departments, collating information from Sales, Implementation and Legal Office to draft and send out contracts ensuring quotations sent by the Sales Team members to clients are correct and request amendments to pricing when required.

Other responsibilities will include assisting in ad hoc projects, developing reports for use across the business, assisting the Invoicing Team with client enquiries, and assisting the Client Support Team with client information changes.

During your apprenticeship you will work towards progressing into the Contracts Officer role.

Please note that your application will be forwarded to the Herefordshire Group Training Association (HGTA), who are the training provider for this apprenticeship, and who may contact you to arrange their assessment.

About You

You will be educated to GCSE level (or equivalent) in English and Maths.

To be successful in this role, effective communication skills and tactful approach will be essential.

You will have excellent attention to detail, ability to work well under pressure, to work flexibly and to adapt to changing situations.

You will enjoy learning about the business and have a keen interest in all commercial aspects of how a Company operates.

You’ll have an excellent work ethic and work well as part of a team.

About Us

People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.

We work with some great recruitment agencies. We don’t choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV’s. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV’s, EVER! Even from our trusted partners. We consider it “spoiling,” which does not endear you to us. By sending us unsolicited CV’s we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates.

We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.


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