About The Role

We have an exciting opportunity as we are recruiting for a Business Operations Apprentice to join our Business Operations Team in our Hereford Head Office. The successful candidate will support the team helping with the daily processing of financial data and routine tasks, they will ideally have strong Microsoft Office skills with excellent attention to detail. 

The successful candidate will undertake a Customer service apprenticeship through Herefordshire and Worcestershire Group Training association.
Please note that your application will be forwarded to the Herefordshire Group Training Association (HGTA), who are the training provider for this apprenticeship, and who may contact you to arrange their assessment.

Within this role you will:

  • Assist in the daily production of Payment Information files
  • Support the team with bacs payment processing
  • Manual processing of adjustments
  • Assist in the set up of new clients on to our systems
  • Maintain, review and update client details and internal documentation
  • Liaise with internal departments to assist with issues/queries
  • Produce extracts from internal systems and test client data in preparation for mass changes
  • Setup/scheduling/dispatch of routine reports

About You

To be successful in this role you will need:

  • Educated to GCSE grade ‘C’ or above in a minimum of 3 subjects, including English and Mathematics, or equivalent qualification(s)
  • Knowledge of Microsoft Office packages (2003 or later), including Excel, Word and Outlook (strong Excel skill advantageous)
  • Good analytical and problem solving skills
  • A methodical, consistent and organised approach to routine and one off tasks, with excellent attention to detail and the ability to identify and implement improvements.
  • Able to create clear documentation with excellent standards of presentation
  • Good interpersonal skills and able to communicate effectively using both verbal and written forms

About Us

People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.

We work with some great recruitment agencies. We don’t choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV’s. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV’s, EVER! Even from our trusted partners. We consider it “spoiling,” which does not endear you to us. By sending us unsolicited CV’s we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates.

We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.

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